We are a company engaged in the industrial market by functioning as Settlement Institution and the Securities Depository providing services include: administration of securities accounts, settlement of securities transactions, the distribution of corporate action and related services, such as: Post Trade Processing (PTP) and provision of reports of other central custodian services.
We currently require human resources who are competent, as a Customer Service that has a customer orientation and possess knowledge in the capital market with the following specifications:
Customer Service
Duties and responsibilities:
- Provide an explanation of the products in accordance with the provisions KSEI / standard procedures.
- Provide initial explanation of problems or constraints on the products in accordance with limited KSEI of specific technical problems.
- Provide references to sections / staff appointed, if the problem is too specific and technical.
- To record the problems and complain KSEI service users or other parties
- Conduct follow-up to the service users who are constrained / have been reported on the current status of development.
- Represent the Company in providing information about the Company and the introduction of a central custodian service business to a third party (ie students, journalists) so that the parties involved have an adequate understanding of the Company.
- Manage the administration, documents and reports relating to the area share the responsibility to facilitate tracking the status of development projects / responsibilities accurate.
Specifications of work:
- Having a good understanding of customer service
- Understand telephone courtesy, greeting.
- Diligent, persevering and full of initiative
- Accustomed to the routine work
Minimum Specifications:
- Female, Max. 26 years old, Appearance of Interest
- S1 from all directions, from a reputable university.
- English language ability, evidenced by a certificate / record TOEFL 450 or IELTS 6.0 (test 2 years max).
- Ability basic computer (Ms. Office).
- 0-2 years experience as a Customer service / Frontliner is a better value.
- Experience in the Indonesian capital market industry is worth more.
Please send CV, photo, and application to:
alexander@ksei.co.id or asfa@ksei.co.id with subject: CS
or via pos:
Bagian Pengembangan Sumber Daya Manusia
PT Kustodian Sentral Efek Indonesia
Ged. Bursa Efek Indonesia menara 1 lt 5.
Jl. Jend Sudirman Kav 52-53 Jakarta 12190
Deadline 19 Maret 2010
Please check our website www.ksei.co.id
ONLY SHORTLISTED CANDIDATES WILL BE CONTACTED.
